The great generational divide in service priorities

first_imgNot surprising, Millennials have different priorities and expectations from a financial institution than older generations do, according to a recent report compiled by a CA-based payments firm, Marqeta. Millennials, recognized as the first generation to grow up or come of age with digital technology like cell phones and the internet, are comfortable using modern technology, and have come to expect its availability for use in their every-day banking needs. Baby Boomers, on the other hand, place less importance on having the newest and most cutting edge tech, instead preferring a more personable and hands-on on approach in their banking. The challenge for credit union executives is how to service these divided members.Deciding how to manage the contrasting requirements of strong digital banking technology versus the value of a personalized banking relationship can place any credit union in bit of a conundrum when it comes to spending marketing dollars and where best to focus efforts on member satisfaction. Of the Millennials recently surveyed, close to half (49%) responded they would consider switching to a digital-only financial institution, foregoing the need for human interaction when banking. Additionally, Millennials were found to be twice as likely as Baby Boomers to say that a good mobile app was the most important benefit of a financial institution’s offerings.  Ironically Baby Boomers were twice as likely to say an in-person relationship and presence was the most important benefit.Millennials, not looking for loyalty or personalized service with their banking, would even consider banking with a FI affiliated with a social media or on-line entity such as Google or Facebook. Digital-only banking is definitely gaining popularity, originating in Europe initially, many have started to gain a foothold here in the U.S. Referred to as Challenger Banks, they generally offer only basic services such as checking and savings account and payment and money transfer services, and appeal to Millennials, as their transactions are completed fast, often immediately and convenient. continue reading » ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

Competition does not forgive Rodrygo: the Classic will be lost

first_imgRodrygo will be very expensive his expulsion for double yellow in the duel between Real Madrid Castilla and San Sebastián de los Reyes. The sanction imposed on the Brazilian still stands, after what the alternate competition judge has dismissed the appeal that the white team presented so that he could be present in the duel against Barcelona. The appeals have not prospered and the young forward meringue He will not be present on the Bernabéu lawn in the Sunday classic.Rodrygo saw the second yellow after an incident he had with Xabier Irureta, goalkeeper of San Sebastián de los Reyes. The goal was addressed to him with a hostile attitude after he scored the second goal, The Brazilian reacted by celebrating 2-0 in his face. The referee of the clash showed the yellow card for the second time to the player dressed in white, which meant that he left for the booth before the end of the match. The competition decision is synthesized in the maintenance of sanction match for the Brazilian, who cannot play against Barça nor Nor can Raúl count on him for the duel of Castilla in Pontevedra. Further, Real Madrid will have to pay a fine of 45 euros. Something higher is that of Rodrygo, which must be paid 185.A match with David López, Cucurella, Nyom and JordanThe Competition Committee of the Spanish Football Federation (RFEF) imposed this Wednesday a penalty game for players David López (Espanyol), for double reprimands last day, Marc Cucurella and Allan Nyom (Getafe) and Juan Jordan (Sevilla), these for accumulation of reprimands.In Second Division they will also meet a sanction match, José Mari Martín (Cádiz), expelled by violent attitude the last day, and Gaku Shibasaki (Deportivo) for double warning.The accumulation of admonitions will also miss the next day the players Gerard Valentín (Lugo), Alberto Noguera (Numancia), Cristobal Márquez (Fuenlabrada), Gonzalo Caicedo and Ramón Folch (Elche), Enrique Márquez and Roberto Olabe (Extremadura), Pedro Alcalá (Girona), Adrián González (Málaga), Alejandro Catena (Rayo Vallecano), Cristian Fernández and Damiano Grippo (Oviedo), Javier Galán (Huesca) and Martín Mantovani (UD Las Palmas).last_img read more

Community events for the weekend of May 23rd

first_imgHere is a list of community events taking place this weekend in the Energetic City.Saturday, May 23rd, 200908:00 AM – 08:00 PMCar Wash & BBQ Fundraiser09:00 AM – 04:00 PMFort St. John Farmers Market10:00 AMDrag Racing: Points Meet10:30 AM – 11:30 AMPre-School Storytime12:00 PM – 12:00 AMRelay for Life04:00 PM – 08:00 PMSpring Gathering08:00 PM – 11:00 PMThe Kyle Night BandSunday, May 24th, 200910:00 AMDrag Racing: Points Meet10:00 AMShow and Shine Spring Car Show12:00 PMPaladin Black Sox vs Rycroft For more events visit  Thanks to the Visitor Information Centre for providing us with this information.- Advertisement –last_img